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Align360Execution & Performance Advisory

Fractional HR Executive Support

You built the business. Now the people side is running you.

Founder-led and family-owned companies rarely realize they've outgrown the way they manage people until it starts costing them — in time, money, risk, or momentum. I step in with the executive-level HR leadership and judgment to get it under control, build what the business needs, and give owners their time back.

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What I Do

I sit between your leadership team and your workforce — making sure the organization can execute what the business needs.

Not a recruiter. Not a compliance vendor. Not a policy binder. I'm an operator who spent seventeen years inside businesses, fixing the organizational problems that quietly drain margin, stall growth, and exhaust owners.

I lead the people function at the executive level — structure, compliance, systems, leadership capability, compensation, performance, and the hard conversations. I build what the business needs, fix what isn't working, and stay alongside leadership to make sure it actually works.

These aren't people problems. They're business performance problems.

Why Fractional Works

Most small businesses don't need a full-time HR executive. They need executive-level judgment, part of the time.

A senior HR leader can cost $180K–$250K plus benefits before they've solved a single problem. Most growing businesses aren't ready for that investment — but they're well past the point where an office manager and a payroll provider are enough.

Fractional closes that gap.

Executive judgment, scaled to your business

You get someone who has already handled the classification audit, the restructure, the executive termination, and the employee issue that should never have gotten that far. You pay for the judgment and experience you need — without adding a full-time executive seat.

Business outcomes, not HR activity

Every engagement starts with what the business is trying to accomplish and what is getting in the way. From there, we prioritize the people, structure, risk, and management issues that matter most — not a predetermined list of HR deliverables.

A partner who stays

This isn't a project that ends with a report. I stay alongside leadership to implement the changes, handle what comes next, and strengthen the people infrastructure as the business grows.

What most owners are working with

  • An office manager absorbing HR on top of a full job
  • A payroll platform mistaken for an HR function
  • An employment attorney called only after something breaks
  • Handbooks and job descriptions no one has opened in four years
  • Decisions about people made in the moment, under pressure
  • Managers escalating every people issue back to the owner

What you get instead

  • Executive-level HR expertise and guidance when the business needs it
  • HR infrastructure designed around how the business actually operates
  • Risk identified and addressed before it becomes a claim
  • Policies, roles, and expectations that actually guide how people work
  • An experienced partner guiding people decisions before they're made
  • Managers equipped to lead their teams and handle issues at the right level

You Need Me When…

Owners rarely call because they want HR help. They call because of a moment.

You've grown quickly, but nothing about how you manage people has evolved with the business.

You're the final stop for every people decision, and it's eating the time you should be spending on the business.

Turnover is high enough that you've stopped being surprised by it — and started budgeting for it.

You have a family member or long-tenured employee in a role the business has outgrown.

Someone told you your workers may be classified wrong, and you don't know how exposed you are.

You're planning a sale, leadership transition, or bringing in the next generation — and the organization isn't ready for what's next.

You've promoted your best people into management and watched them struggle without the support or tools to lead.

Labor is one of your largest expenses, but you don't have a clear view of whether you have the right people, in the right roles, doing the right work.

Where I Step In

Five areas where I work alongside owners and leadership teams — individually or as part of an ongoing fractional partnership.

01

Fractional HR Leadership

Executive-level HR leadership and judgment, embedded in the business on a cadence that matches what you need.

  • Standing partner to the owner and leadership team
  • People strategy tied to the business plan
  • Guidance and judgment on sensitive people decisions
  • Oversight and development of internal HR or administrative staff
02

Compliance & Risk

Find the exposure before it finds you — and build the infrastructure that keeps it closed.

  • Classification review (exempt/non-exempt, 1099 vs. W-2)
  • Wage & hour, leave, and multi-state practice audits
  • Handbooks, policies, agreements, and documentation
  • Investigations and employee relations escalations
03

Organizational Design & Workforce Structure

Build the workforce around what the business needs — the right structure, roles, capacity, and cost.

  • Org design, roles, spans, and reporting lines
  • Labor models and scheduling economics
  • Compensation structure and pay bands
  • Headcount planning against growth targets
04

Leadership & Performance

Build managers who can actually manage — with clear expectations, accountability, and the systems to drive performance.

  • Leadership capability and manager coaching
  • Performance management that people use
  • Accountability and goal-setting rhythms
  • Succession and next-generation transition planning
05

HR Systems & Workflows

Take the administrative weight off your leaders with the right systems, workflows, and information behind the people function.

  • HRIS, payroll, and timekeeping assessment, selection, and implementation oversight
  • Onboarding, offboarding, and employee lifecycle workflows
  • Elimination and automation of unnecessary manual work
  • Documented processes, SOPs, and clear ownership
  • Workforce reporting leadership can actually use to make decisions

How I Lead

Ruthless compassion. I will tell you the truth about your business, push for what needs to change, and care deeply about the people we impact along the way.

Direct

I say what I see, even when it's uncomfortable. You won't have to guess what I think or where I stand.

Practical

I don't overengineer solutions or introduce process for the sake of process. We build what your business actually needs.

Business-minded

I don't look at people decisions in isolation. I consider the operational, financial, and human impact — and make the tradeoffs visible.

Lighthearted

The work can be serious without making every interaction heavy. I bring candor, perspective, and enough humor to make hard things easier to work through.

Who I Am

Alicia Catatao

Alicia Catatao

Founder, Align360 Consulting

I've spent roughly seventeen years operating inside businesses — not advising from the outside, but accountable for the outcome. I've worked across multi-site operations, hourly workforces, high-growth environments, transformation, and turnarounds where the people problems and the business problems were rarely separate problems.

That's the lens I bring to HR.

I work particularly well with founder-led and growing businesses because the people infrastructure often hasn't evolved at the same pace as the company. My job is to help leadership put the right structure, management practices, and HR foundation in place — without overengineering the business or building bureaucracy it doesn't need.

17 years operating experience Multi-site & hourly workforces Turnaround & restructure Based in Fort Lauderdale

Proof

Business problems, solved through the organization.

Operations running at 68% uptime with a balance sheet full of legacy obligations

The business problem
Production uptime sat at 68%. Costs were unpredictable, leadership was unstable, and legacy commitments were quietly compounding.
The organizational constraint
A workforce structured for a company that no longer existed — misclassified roles, an unfunded bonus liability, and benefits costs no one had reexamined in years.
Intervention
Reclassified 60% of the workforce to hourly, unwound the legacy bonus structure, restructured benefits, and managed a CFO exit and CEO re-entry through the transition.
Business result
Uptime to 90%+. ~$549K legacy liability unwound. $500K+ annual savings. ~$1M of employment-law exposure mitigated — all inside six months.

Paying premium driver wages for work that wasn't driving

The business problem
A multi-site retail and delivery operation was carrying labor cost well above what the volume supported.
The organizational constraint
Delivery drivers were paid a single premium rate regardless of task — so every idle hour spent on the retail floor was billed to the business at driver wages.
Intervention
Designed a dual-function labor model with role-based position codes, so the same employee is paid $18/hr driving and $16/hr on retail work.
Business result
~$400K immediate reduction against forecast, roughly one FTE per delivery-enabled store — plus structural P&L relief that persists.

"Rhodium can be called two things. RBA or RAA. Rhodium Before Alicia or Rhodium After Alicia."

— CEO, Rhodium

Let's find out what the people side is actually costing you.

A short conversation. No pitch deck. We'll talk about what's happening in the business, and I'll tell you straight whether this is something I can help with.