Align360Execution & Performance Advisory

Fractional HR Executive Support

Your business has evolved. Has your organization kept up?

Founder-led and family-owned companies rarely realize they've outgrown the way they manage people until it starts costing them — in time, money, risk, or momentum. I bring executive-level judgment and an operator's perspective to help owners build the organization their business needs.

What I Do

I align leadership, the workforce, and execution to drive business performance.

17 years of operator experience

I work across the organization — structure, workforce planning, talent strategy, roles and accountability, leadership, compensation, performance, systems, compliance, and the way work gets done.

Your business doesn't have to be big for people decisions to matter.

Where I Step In

Five areas where I work alongside owners and leadership teams as part of an ongoing fractional partnership.

01

Fractional HR Leadership

Executive-level HR leadership and judgment, embedded in the business on a cadence that matches the business.

  • Standing partner to the owner and leadership team
  • People strategy tied to the business plan
  • Talent strategy — critical roles and capabilities, and whether to build, hire, or develop
  • Guidance and judgment on sensitive people decisions
  • Oversight and development of internal HR or administrative staff
02

Compliance & Risk

Identify vulnerabilities, strengthen controls, and build the infrastructure to protect the business as it grows.

  • Classification review (exempt/non-exempt, 1099 vs. W-2)
  • Wage & hour, leave, and multi-state practice audits
  • Handbooks, policies, agreements, and documentation
  • Investigations and employee relations escalations
03

Organizational Design & Workforce Structure

Build the workforce around what the business needs — the right structure, roles, capacity, benefits, and cost.

  • Org design, roles, spans, and reporting lines
  • Labor models and scheduling economics
  • Compensation structure and pay bands
  • Benefits strategy, plan design, and renewal management
  • Fully loaded cost modeling, headcount planning, and scenario forecasting
04

Leadership & Performance

Build managers who can actually manage — with clear expectations, accountability, and the systems to drive performance.

  • Leadership capability and manager coaching
  • Performance management that people use
  • Accountability and goal-setting rhythms
  • Succession and next-generation transition planning
05

AI, Systems & Workflow Design

Build smarter, more efficient ways of working using the right combination of technology, AI, automation, and process design.

  • HRIS, payroll, timekeeping, and workforce technology
  • AI-enabled tools and workflow automation
  • Employee lifecycle and administrative process design
  • Elimination of fragmented, repetitive, and unnecessary manual work

Why Fractional Works

Most small businesses don't need a full-time HR executive. They need executive-level judgment, part of the time.

A senior HR leader can cost $180K–$250K plus benefits before they've solved a single problem. Most growing businesses aren't ready for that investment — but they're well past the point where an office manager and a payroll provider are enough.

Fractional closes that gap.

An operator's lens, not just HR

I understand how decisions about people, structure, and leadership affect the broader business — and bring that perspective to every decision and recommendation.

Executive judgment + execution

You get the expertise, judgment, and experience of a senior HR executive — with a partner who stays alongside leadership to implement the changes and evolve the organization as the business grows.

Stronger organizational performance

The goal is a stronger organization — clearer accountability, more effective leadership, better operating discipline, and a workforce aligned around business priorities.

What most owners are working with

  • A finance leader tasked with HR responsibilities without the expertise to manage them effectively
  • Expensive legal counsel handling routine HR matters that shouldn't require an attorney
  • An office manager absorbing HR on top of a full job
  • A payroll platform mistaken for an HR function
  • An employment attorney called only after something breaks
  • Handbooks and job descriptions no one has opened in four years
  • Decisions about people made in the moment, under pressure
  • Managers escalating every people issue back to the owner

What you get instead

  • Executive HR leadership that translates business priorities into action and drives execution.
  • A fully functioning HR operation spanning workforce planning, talent, compensation, performance, employee relations, and compliance.
  • Proactive risk management that mitigates exposure and reduces unnecessary legal spend.
  • Clear structure and accountability across roles, decision-making, performance expectations, and management responsibilities.
  • Capable, accountable managers who lead teams, address performance, and resolve issues without constant owner involvement.

You Need Me When…

Owners rarely call because they want HR help. They call because of a moment.

You've grown quickly, but nothing about how you manage people has evolved with the business.

You're the final stop for every people decision, and it's eating the time you should be spending on the business.

Turnover is high enough that you've stopped being surprised by it — and started budgeting for it.

You have a family member or long-tenured employee in a role the business has outgrown.

Someone told you your workers may be classified wrong, and you don't know how exposed you are.

You're planning a sale, leadership transition, or bringing in the next generation — and the organization isn't ready for what's next.

You've promoted your best people into management and watched them struggle without the support or tools to lead.

Labor is one of your largest expenses, but you don't have a clear view of whether you have the right people, in the right roles, doing the right work.

Or, Get It Right From the Start

You don't have to wait until something breaks to bring me in.

For founders building from the ground up, the earliest decisions about people and structure often become the hardest ones to unwind later.

Who owns what. Who reports to whom. What gets hired now versus later. Where decision-making sits. How leaders operate together. How performance is managed. What systems and processes need to exist from day one — and what can wait.

The goal isn't to overbuild HR before you need it.

It's to build the right things, in the right sequence, so the organization can scale without having to undo what was created in a hurry.

How I Lead

Ruthless compassion. I challenge leaders to see the business clearly, confront what isn't working, and make the changes required to move forward—without losing sight of the people impacted along the way.

Candid

I ask the questions others may avoid, challenge the thinking in the room, and bring issues into the open so we can actually solve them.

Practical

I don't overengineer solutions or introduce process for the sake of process. I build solutions that are fit for purpose, scalable, and designed to work in practice.

Business-minded

I don't look at people decisions in isolation. I consider the operational, financial, and human impact — and make the tradeoffs visible.

Lighthearted

The work can be serious without making every interaction heavy. I bring candor, perspective, and enough humor to make hard things easier to work through.

Who I Am

Alicia Catatao

Alicia Catatao

Founder, Align360 Consulting

I've spent more than seventeen years operating inside businesses — not advising from the outside, but accountable for outcomes. I've worked across multi-site operations, hourly workforces, high-growth environments, transformations and turnarounds where organizational challenges and business performance were inseparable.

I see the bigger picture—understanding complex business problems, identifying opportunities for growth, navigating competing priorities, and making difficult decisions. I don't just develop strategies; I know how to translate them into action, align people around a common direction, and move organizations through growth and change.

17+ years operating experience Multi-site & hourly workforces Turnaround & restructure Based in Fort Lauderdale

Proof

Business problems, solved through the organization.

Rhodium

Enterprise transformation under pressure.

The business problem
A founder-led bitcoin data mining company facing liquidity pressure, ongoing litigation, high leverage against near-term debt obligations and operational underperformance while navigating significant leadership transition. Mining uptime had fallen to 68%. Performance had to improve while the capital structure was being resolved.
The organizational constraint
Leadership gaps, fragmented accountability, an inefficient labor model, limited management infrastructure, and unclear ownership were constraining execution at a time when the company had very little margin for error.
Intervention
  • Managed a CFO exit and CEO re-entry without losing operational continuity
  • Rebuilt the operating model around the right leaders, roles, and structure
  • Implemented headcount planning, forecasting, and human-capital cost modeling
  • Reclassified 60% of the workforce to hourly, including compensation realignment, policy redesign, and system reconfiguration required to support the new labor model
  • Redesigned performance management and incentives to market
  • Built the governance, systems, and workflows a leaner company could actually run on
Business result
68% → 90%+ Uptime restored, recovering compressed hashrate and revenue. ~$549K of bloated legacy bonus liability unwound, and $500K+ in annual savings through benefits restructuring — inside six months. Mitigated an estimated $1M employment-law exposure.

Cresco Labs

Delivery existed. Nobody owned it, and the labor model couldn't carry it.

The business problem
Florida's cannabis market is commercially constrained. Delivery presented a new channel to expand revenue and market reach without expanding the physical retail footprint. Post-acquisition, delivery existed as a channel but not as a defined operation.
The organizational constraint
Ownership was unclear, there was no operating model, and the workforce and accountability structure had not been designed to support performance or scale. Labor was deployed inefficiently and compensation was misaligned with the work being performed. Drivers were paid as static roles regardless of output, creating real internal friction and a structure that couldn't flex with demand.
Intervention
  • Built a dual-function labor model so drivers could flex into retail during downtime
  • Aligned the org structure to the delivery model and the revenue objective behind it
  • Engineered an HRIS-enabled compensation fix: employees clock into role-based position codes and pay adjusts to the work performed in real time
  • Activated the ‘location’ feature, enabling team members to flex into other stores and capture per-store labor hours accurately
  • Created a ‘Lead’ job level, giving stores the flexibility to cover managerial responsibilities as needed
Business result
~$400K payroll reduction against the year-one forecast — roughly one FTE per delivery-enabled store. And it keeps paying. Delivery hours that used to sit idle at driver pay now convert into retail productivity at the retail rate. That's structural P&L relief carried into every budget after it — not a cut that has to be made again next year.

"Rhodium can be called two things. RBA or RAA. Rhodium Before Alicia or Rhodium After Alicia."

— CEO, Rhodium

Let's find out what the people side is actually costing you.

Let's talk about what's happening in the business, where performance is being constrained, and whether Align360 can help.